Dia out-of Encino, Ca () I signed up for eHarmony and, within this couple of hours, made a decision to cancel while the I might receive other sites We preferred. We went through your website and was taught to-name an enthusiastic 800- amount. I was informed one to as I before got a free account (which i during the good faith felt are closed) they’d close new account easily wished even so they carry out maybe not reimburse my charge card with the $251 with the one to-year membership. Y out of Vancouver, Canada () I joined up with eHarmony in for a one-year-registration out-of $250 (step three monthly installments off $).
We signed my personal account on the internet and emailed a consumer attributes agent. My June credit card report signifies that eHarmony provides charged me personally $ having the second repayment. We emailed the company to try to take care of this dilemma but the response I had straight back are they aren’t in mujeres FrancГ©s a position to terminate my registration and 3rd payment could be charged on . Its refund rules may be very vague and you will misleading. Its customers features agent. Courtney of Venice, California () I do believe eharmony have not the case advertising. In the first part of the current email address they promote an alternate offer off ninety days towards cost of 1.
Therefore. Wayne out-of Coconut Creek, Fl () I’ve found the organization are really deceptive. They market higher fits, but the of these that they sent me was basically certainly not. I signed up to make use of the 100 % free 7-day demo. It did not work with me, thus i made an effort to cancelled on the web however, We acquired a contact claiming I had to-name during the business hours. The person I spoke in order to spoke me off canceling because of the offering myself a different sort of 7 free weeks. I attempted it once again and still wished to cancel but so it time anyone We spoke in order to really was rude and told you I’d moved after dark seven days trial. She said I’m able to maybe not score a reimbursement and told myself just to keep using the full time that i had already paid off to have.
One month after, I came across the support to get worst rather than fulfilling my needs, so i decided to cancel the services
I shared with her that i was not in search of using their functions but she told you also crappy, you aren’t going to get a refund. Miranda away from Clarksville TN () I signed up for a-year within eharmony becuase of one’s high “deal”. I found myself subscribed to weekly and you can decided to terminate my personal properties (I experienced a slim distance standards along with six weeks I got more 50 suits, in my experience it actually was too in love and there try no chance to really navigate by way of all of that with ease). It had been that we try 8 occasions through the go out limit and they’ll perhaps not reimburse some of the money. I told them that they’ll costs me for your week, not the entire year in addition they don’t invest in it.
Then again, since you understand, near the base of your own web page, throughout the second in order to past part, it change to 3 months to your price of step 1 For each and every Times
I have tried many time to locate ahold of somebody and you can it continue advising us to develop a page, that i performed and you will had a basic mode page straight back just how they could perhaps not help me and that they was indeed planning obtain currency, (who needs problems in just letter in the modern time? You will find terminated my personal cards and you will intend to declaration people afterwards fees given that fraudulant. Meanwhile I will continue to ask Louise Guerin (Customers Interactions Director) for a solution. Yveth of Lanham MD () Very upset, I siged up to own 30 days demonstration, payed the latest subsription, its started 30 days due to the fact, You will find emailed eharmony, canceled the newest subscription, they have not taken care of immediately me, or came back my mony. They will not list a phone number to customer support otherwise bring an email address to store an open comunication.
